Website URL: https://infinitycapitalg.com/
Regulation: Not regulated
Languages: English, German
Deposit Methods: Visa, Master Card, Wire Transfer, Bitcoin Transfer
Minimum Deposit: $250
Free Demo Account: No
Types of Assets: Forex pairs, Stocks, Indices, Crypto and Commodities
Among other things, 2020 gave birth to many new brokerages across the world. This came as a result of much higher demand during the pandemic. Many new people wanted to become full or at least part-time traders in order to secure additional funds. Infinity Capital was one of the many new players who stepped into the game with promises of delivering a superior product that will be attractive to beginners and veterans alike.
With such big claims and no pedigree in this industry, it seemed like an almost impossible task. But after spending some time trading with Infinity Capital, we are convinced that they delivered in a big way. Starting from a unique platform, compelling support system and a comprehensive suite of education tools, this brokerage seems to be built for the long run. In our Infinity Capital review, we will break down all of its major features as well as all of its benefits and drawbacks.
Like we previously mentioned, Infinity Capital takes a bold risk when it comes to platform choice. While most of the industry opts for the true and tested solutions like Meta Trader, Infinity Capital has a different proposition. They have built their own web-based platform that tries to satisfy the different needs of different traders. This wide approach sounds like a double-edged sword but surprisingly works wary well in practice.
One of the most frequent complaints of platforms such as Meta Trader is its leggy nature due to being over-encumbered with tools. Infinity Capital forgoes some tools complexity in favour of smooth and stable performance. Beginners on the other hand will appreciate the new design language that makes navigation a breeze. Everything is placed right in front of you so that you don’t have to waste time wondering where essential features are.
All assets are quickly located on the left portion of the screen. Here you can quickly browse available assets and search them by categories. The quick preview screen is very helpful because at a glance you can see how well the given asset is performing. If you want to take a deeper dive, you can analyse each asset in the real-time monitor on the right. You are given plenty of tools so that you can inspect current and predict future trends.
In order to attract newcomers, Infinity Capital has created several account tiers that have different entry points and different perks. Even though there is no DEMO account, traders have a lot of room to breathe since the entry barrier is very low at only €250. If at any point you wish to upgrade, or simply want to go big from the start, you have plenty to choose from. Here is a breakdown of all available account types:
This will be the entry point for many. You receive access to all tradable financial instruments, plus you get daily marker reviews to help you improve your trading strategy. Leverage at this tier up to 100.
You can upgrade to the silver account for €10,000+. You gain significantly larger leverage and spreads. Your dedicated account manager is there to help you make the most out of your trading
€25,000+ gets you trading signals, financial and risk management planning, weekly webinars and special venture promotions. This is certainly not for the faint of hearted, but we imagine experienced traders will enjoy the benefits.
Platinum tier is top of the range offering if you can afford it. €100,000+ may seem quite steep at first, but if you have the knowledge to make use of all the available features, then it may be worth your time and money. Private analyst sessions, prioritized withdrawal process, complete access to educational materials, leverage of up to 400 and VIP spreads are just some of the perks.
Infinity Capital takes customer support very seriously. This becomes apparent when you start counting the available communication channels. There are three call centres in Australia, the United Kingdom and Austria that work Monday to Friday 09:00 – 13:00 GMT. If you don’t prefer to talk, you have three option. Either copy the available address in your email client, such as Gmail or Outlook, use the on-page form or interact with the live chat. All these methods offer pretty decent feedback. If you need a quick reply, use the live chat. The best thing about it is that is not operated by a bot, but an actual human representative. If time not of the essence, then emails will provide a prompt response. We only saw a single occasion when we couldn’t resolve our issue, and we went to the F.A.Q. page. In all other instances, Infinity Capital support was up to the task.
Their agents are not only friendly but also easy to reach. There is also the option of contacting them on social media, which not a lot of trading companies opt to do these days. However, that is a real shame, considering that a lot of clients are regularly using their social media profiles anyway. Either way, it is easy to reach them by using any communication channel, and they are quite knowledgeable and easy to talk to. Of course, if you prefer doing the work on your own and finding answers by yourself, you can always scroll through the Frequently Asked Questions page we mentioned. What option works best for you? In our case, it all depends on how urgent we need the issue handled! Sometimes when the trouble isn’t pressuring us, we would rather use the e-mail option and wait a while for a reply. In other cases, the live chat option is definitely the best idea.
Deposits and Withdrawals
All the mainstream payment methods are supported here. You can fund your account via your credit cards, bank wire transfers or via Bitcoin transfer. If you already have an eWallet, your best option would be to use that method. If you are using any bank-related methods, you might experience some long waiting times, but worry not. After some investigation, we discovered that this is due to bank policies so always check with your bank provider first to save yourself from headaches down the line.
The education section is often overlooked part for many brokerages. With so much free content out there, many don’t feel the need to invest in this. Infinity capital, however, saw this as an opportunity to deepen their relationship with their clients. There is plenty of tools that are free of charge and you can use them regardless of whether you have an account or not. If you do decide to commit, based on your account type, you can look forward to new content. Is their educational material the best out there? Probably not but given their willingness to commit and go the extra mile, we have to commend their efforts. This speaks volumes on Infinity Capital’s desire to establish long-lasting relationships.
At the end of our Infinity Capital review, we are happy to declare this to be one of the better brokerages we have ever come across. The bold choice to develop their own platform is already paying off. Many new and experienced traders are switching because of these new changes. These are the positive changes we haven’t seen in this industry in a long time. This new wave of fresh ideas is exactly what traders needed. With a good technical and support foundation, we can see Infinity Capital quickly becoming one of the top brokerages across the world. There are still a few minor things that need attention, but this is nothing that would present a short or a long term obstacle.