Website URL: https://fxonus.com/
Deposit Methods: Credit/debit cards, bank wire transfer, e-wallets
Minimum Deposit: $250
Free Demo Account: no
Types of Assets: CFDs, Forex, commodities
Fx On Us is an unregulated broker, but they are trying quite hard to hide that fact. Over and over again, their webpage tries to convince you that being unregulated isn’t a bad thing, although history has proven something entirely different. You know the drill – with an unregulated broker, you can never be fully certain about anything. That means that your funds and private information are always in jeopardy of being abused or worse. This is quite a big favour to ask from the clients, especially when the company does not really have that much to offer.
Despite them not being present on the market for long, the comments and bad experiences seem to be piling up. They are mostly regarding the slow execution of the trades, as well as unnecessary fees and commissions that seem to be randomly applied to your account. This is quite concerning, and we feel it is our obligation to warn you to steer clear from this broker altogether.
Fx On Us claims that their platform is MT4, which is quite a stretch considering that the company isn’t even regulated. So, what is the deal here? On first glance, the platform seems appealing and user-friendly. However, we have to note that it takes forever to load, which is simply unforgivable. The website also claims that you can trade over 470 assets with leverage of 500:1. This is strange for many reasons, especially considering that the industry standard is around 1:50.
Still, the platform is overall disappointing since it consists of a lot of clutter and information that aren’t really necessary. The charts are also quite difficult to understand, which is quite discouraging, especially for new traders who are just learning their way around.
When it comes to customer support at Fx On Us, we have to admit that there is no problem reaching them. The bigger problem, as we’ve gathered, is the fact that the agents seem to not be able to leave you alone and trade as you wish. Namely, we found many complaints from the clients about the agents calling them at all hours of the day, promoting this or that offer, basically asking of them to invest more and more.
This is quite concerning since customer support is not for that. They should be there to always answer your questions or queries, and not harass you until you cave. This fact should be a major red flag to you – it certainly is for us.
Deposit and Withdrawal
Fx On Us provides quite a lot of payment options for its clients. You can use credit or debit cards, bank wire transfers or some of the many e-wallets available, such as Neteller or Skrill. It goes without saying that you should use the same payment method for both deposit and withdrawal request, just to make things easier and safer for your funds.
You should also keep in mind that their team takes quite a lot of time to process your requests. For all the payment methods the waiting times are the same – between 1 and 5 business days. This is quite strange, especially considering that the majority of e-wallets is processed within just a few minutes. We have to wonder how are they using the rest of their time.
The educational section at this company seems rich at first. However, when you click on any of the tabs, you will be redirected to the same page showing a few articles that seem like they were uploaded a while ago. This section is missing a lot of things – market news, charts, analysis, but most importantly, the effort. Fx On Us is clearly not dedicated to informing their clients or helping them become the best independent traders they can possibly be.