Capital FX Club: Fake Promises or the Real Deal?

General Information

Website URL: https://capitalfxclub.com/

Regulation: N/A

Languages: English, Italian, Spanish, German

Deposit methods: Debit or Credit Card, Bank Transfers, Neteller, Skrill

Minimum deposit: $250

Demo account: No

Types of assets: Forex, Commodities, Indices, Stocks

Capital FX Cub is an unregulated broker from the United Kingdom that was founded back in 2013. They offer many things, and the pleasant surprise from the beginning was the Welcome Bonus. At this moment, they offer a 30% bonus on the first deposit. This means they will add to your account 30% more of what you deposit. For example, if you start with $5000, they will give you $1500 more.

Trading Platform

When it comes to the Trading Platform, we will be quick. Capital FX Club is not stepping out from the comfort zone. That said, they use the famous MT4. They provide three options, Web Trader, downloadable platform (Windows and Mac) and mobile version (Android and Apple).

It is customisable and has many different languages so you are most likely going to find your native one. We have to give them a plus for this part, they choose well.

Account Types

Capital FX Club offers four account types. You can choose a Standard Account, and the minimum deposit for this one is $250. The problem with this account is that you get absolutely nothing. No online chat, assistance, trading signals. If you go with a Classic Account, you need to deposit at least $2500. They don’t offer much with this account either. The only thing you get is online chat and access to all trading platform features.

Aside from that, there is a Gold Account. The minimum deposit is $20,000 and if you choose this one, you can enjoy almost all of their offers except special promotions and personal reports. Lastly, there is a Premium Account. With this one, you receive everything from their offer, but you need to deposit at least $50,000.

They do have different possibilities, so you can choose according to your preferences.

Customer Support

An interesting thing about their customer support is that they say it is available 24/7. Well, it isn’t. When you enter the website, you will see they offer constant assistance. But once you go to the Contact Page, their agents are available 24/5.

Aside from that, clients are supposed to contact them with one of three available options. Live Chat, Phone Number and Email. There is one problem with that. Live Chat is actually a Skype account, so you have to make an account and install Skype. They never provided a phone number, so you cannot call them. So, the only available option is email, actually.

Needless to say, we were disappointed. Proper customer support is a must when it comes to Forex brokers and apparently, Capital FX Club doesn’t provide one.

Deposit and Withdrawal

For deposits and withdrawals, we can say there is an equal amount of positive and negative things. You can choose one of four methods for deposits, but keep in mind you need to use the same method for withdrawals. Credit or Debit Card, Bank Transfer, Neteller or Astropay are at your disposal. 

The withdrawal process is quick, and we are impressed with that. If you wish to withdraw funds, simply go to the Client Area and enter the desired amount. Press the button Send and they will start the approval process.