Website URL: 365tradingfx.com
Deposit Methods: Credit Cards, Bank Wire, e-Wallets
Minimum Deposit: $250
Free Demo Account: no
Types of Assets: CFDs, Forex, Commodities, Cryptocurrencies
For many people Forex seems like an excellent and easy way to make additional profit. Well, although this is one of the biggest markets, if you want to have success and compare yourself with Edward Arthur Seykota, for example, you will have to spend a lot of time on research.
The first and potentially the most complicated research is the one where you need to find a good and trustworthy broker who will be able to offer you excellent conditions. Of course, we do not expect you to do that all by yourself and that’s why we decided to write about 365 Trading FX, as a Forex broker that claims to break down barriers and help traders and investors no matter their level of experience. This sounds perfect, indeed, but let’s see together if it’s really the truth.
We wanted to discuss the regulation first, although we left it for the end once we did this review. Why? Well, there are certain things that you have to know before you decide whether a broker fits your trading needs or not.
First of all, we know that traders want to see a license before they even open an account. You should know that regulation is important, but it’s not the most crucial thing. A broker can offer you excellent conditions without having a license or in some cases, the license is there but the company is not client-oriented at all. That’s why you should look at some other details first before you pay attention to the license.
Let’s show you an example. 365 Trading FX is a broker that doesn’t have a license currently, but it provides excellent conditions for every trader, it offers a decent amount of account types, instant deposits and the best thing of all, the flawless customer support that will assist you if you have any problem. So, in this case, the license is the last thing you should look for because 365 Trading FX is an honest broker that can be trusted.
When we looked at the website it was clear this broker is not an ordinary one. Here, you won’t find regular solutions like MT4 or MT5, instead, there is a web-based platform that has a unique design and trading tools.
From the very beginning, we have to say the platform is optimised and responsive. We spent a lot of time on the page and there were no errors, so that’s a big plus for us. The design is very simple, but it has every detail that you need. There aren’t many things that can distract you, which is very important and every trader with a little bit of experience knows that. The best thing of all, you can customise the platform according to your preferences. If you don’t like the chart type or interval, simply change it and adjust it to fit your taste.
On the left side of the screen, you will find everything that you need for account management. Positions, option for deposit or withdrawal, customer support, etc. The middle part has a list of all assets (more than 200 of them) and you can arrange them alphabetically, by trend or daily change. They are also divided into categories which makes navigation much easier (Forex, Commodities, Crypto, Stocks, or Indices).
Lastly, the third part of the trading platform that will appear once you select the desired asset. This is the part where you can customise everything and decide whether you want the chart to be a line, ohlc, spline, and scatter. Also, all the trading tools and important information are listed here, so you can find things such as maintenance margin, initial margin, trading hours, leverage, maximum trading size, etc. So, if you don’t want to see the daily interval, you can change it to one minute, five minutes, one month, etc.
With 365 Trading FX, you can choose between a couple of account types. The main difference is the minimum deposit requirement which means they are all created for different levels of experience. If you are just stepping into the Forex world, it’s the most logical thing to choose the first account that allows you to deposit the minimum and in return, it gives you market reviews and excellent leverage.
If, on the other hand, you already have an experience, you can go to their account type page and see the comparison between Silver, Gold and Platinum accounts that have numerous benefits such as bonus funds, financial planning, risk management planning, etc.
Deposits and Withdrawals
If you decide to open an account at 365 Trading FX, the first step is to place a deposit. This broker allows you to do that in three different methods, Credit Cards, Wire Transfer or eWallet. There are no deposit fees and money will be on your account instantly, so it’s completely up to you to choose the desired method, conditions are the same.
Withdrawals are not instant, of course, and you have to wait from seven to ten business days to receive money in your bank account. That depends on the account type mostly, since each type has a different withdrawal prioritization level. Once you make a request, you will have to pay a small fee, but everything is listed on the website, so you won’t have to worry about hidden fees and negative surprises.
There is one mandatory step after each withdrawal request and it’s Identity Verification. This is a safety procedure and we are glad to see it’s implemented on the website. It can slow down a process for a bit since you have to provide certain documents and the support team needs to review them, but this is the only way to know your money is secure, so we do not mind the delay.
Do we even have to go on and on about the importance of customer support in Forex? We assume the answer is negative since all of you know that customer support is number one and without it, we could never recommend a broker.
There are a couple of things we always want to see, but to be fair, we are not that strict. We expect to find different contact methods, Monday to Friday working hours and responsive customer representatives, that’s it.
In this case, you can choose between email, phone call (there are phone lines for Australia, the United Kingdom and Canada), online form, and Live Chat. This offer is excellent, but we still have to see if their representatives are responsive enough.
The operating hours are Monday to Friday 04:30 – 13:00 GMT. If you need a fast answer, we advise you to use a phone call method. We decided to go with Live Chat and see if someone will reply to us instantly. As soon as we sent a message, one of the representatives greeted us. We appreciate that this broker doesn’t use Chatbots. It’s always a better option to put your resources into a real customer support team. They will create a nice atmosphere for the clients.
We asked a question about commissions and the agent came back with a reply within a minute. We didn’t have a feeling like they wanted to hide something, and we received a full list of every fee. So, it’s a certain fact that 365 Trading FX is a transparent broker. Also, we have to mention the politeness. We spent some time chatting and they were equally nice from the first second until we ended the chat conversation.
Our experience is excellent. If you have any problem with this broker, customer support will be there to help you solve that quickly.
From everything we have seen, there was no doubt that 365 Trading FX provides an excellent education to its clients. Every professional broker knows the following. It is important to ensure that traders have material that will help them improve their skills and reach their trading goals. With 365 Trading FX, you will have a separate education centre that’s full of eBooks, video lessons and one-on-one coaching sessions that are different from one account to another.
This is an established broker that provides innovative things and excellent trading conditions to its clients. We went through every detail about its service and there is one thing we can say for the end. 365 Trading FX is ready to adapt to new situations and improve the quality of service whenever the situation requires. That’s why we believe it can be a perfect choice for everyone who wants to open an account and start trading with a new Forex broker.